Thank you for shopping with Queen of Haircare! Please note that once an order is placed through our website or mobile app, all sales are final, and we do not accept returns or exchanges.

 

If you encounter any issues with your order, please contact us within 10 days of delivery, and we’ll be happy to assist you in resolving the matter. After this period, we may offer store credit for eligible issues. Please refer to our Return Policy for full details.

 

If your product is lost or stolen during delivery, and the item is still in stock, we will gladly send you a replacement at no additional cost.

 

For purchases made through retailers, please contact the store directly for any returns or exchanges, as we are unable to process returns for items bought outside our website. Thank you for your understanding and support!